Distribution: Network Optimization

Given the intense revenue pressure, banks are taking a more aggressive stance on investment, whether in branches, sales force or into adoption of alternative channels. Novantas helps clients optimize yield from the existing network as well as make confident decisions about future investment through our market selection analytics and local optimization using proprietary databases.

Retail banks in the U.S. are under serious revenue pressure given new regulations, a changing competitive environment and changing customer preferences. The days of the ‘Build and they will come’ no longer exist and simply building denovos can be dangerous given the increasing operating expenses and decreasing margins across the industry. Customer preferences are driving cross-channel integrations which requires banks to think of branches in a multi-channel, segment-driven way. Many banks are already investing in new technology including mobile banking, remote deposit capture, check-imaging ATMs and sophisticated online platforms, which makes the decision of which elements to invest in first (or at all) an extremely important one.

Novantas helps our clients determine the optimal delivery approach to serve their customers. Optimization typically will include a combination of:

• Traditional Bank Distribution (Branches/ATMs)
• Online and Mobile Channels
• Sales Force Allocation